Our Policy & Commitment

Canadian ICR Ltd. is committed to respecting and protecting the privacy of our customers and the users of  www.canadianicr.ca (hereinafter, the “website”). Through our Privacy Policy, we want to reassure all users of the website that we will not sell, share, or rent user information. By accessing this website, you agree to be bound by the Privacy Policy. As financial services professionals entrusted with sensitive information, we respect the privacy of our client, and the privacy of their customers, and are committed to treating customer’s information responsibly.

This privacy policy applies to information collected by this website, customers, and our client’s. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site and what our clients provide us based on
    what you have supplied them, how it is used and with whom it
    may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your
  • How you can correct any inaccuracies in the information.

Information Collection, Use, Retention and Sharing

E-mail: We will use your e mail to respond to you regarding the reason you contacted us. We will not share your e-mail with any  third party outside of our organization, other than as necessary to fulfill your request.

Quality & Collection: We are the sole owners of the information collected by us. We only have access to collect information that you voluntarily give us via email, other direct contact from you or provided to us by our client’s which you had previously provided them. This data is only captured once.

Update: Canadian ICR Ltd. when obtaining new information or additional information from credit reporting agencies may update your information.

Disclosure to third parties: We will use your information to respond to you, regarding the reason you contacted us. We will not share your information Canadian ICR Ltd. Privacy Policy with any third party outside of our organization, other than as necessary to
fulfill your request.

Security: We take precautions to protect your information. Your information is protected both online and offline. Wherever we collect
sensitive or personal information, that information is encrypted and access to that information is restricted.

Access: Access is restricted only to specific individuals as part of their job roles. You may also verify or request any changes to your information by simply making your formal request by sending us an email at info@canadianicr.ca or by fax at 416-981-8948.

Your Consent: Implicit consent is granted by our customers when using our services. You consent to the collection and use of your information by Canadian ICR Ltd. as described in this Privacy Statement. Explicit consent may have been granted when you provided your personal information to our clients.

Use, Retention and disposal: All personal or sensitive information will only be used and retained for the duration as mandated by our client’s service level agreements (SLA) for services rendered and as per the requirements of the CRA. Once determined the data can be disposed of the electronic PII will be deleted from all databases and any documents.

If you have any concerns or problems regarding our Privacy Statement, please contact us 1-877-838-4480 extension 9162 or via mail:

Canadian ICR Ltd.
Attention: Compliance/Risk Management
480-65 Cedar Pointe Dr.
Barrie, Ont., L4N 9R3

Amendments to Canadian ICR Ltd. Privacy Policy
The Canadian ICR Ltd. Privacy Policy is in effect March 30, 2010, policy is subject to amendment in response to developments in the privacy legislation. From time to time our policy will be reviewed and revised as required by changes in privacy law.