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Experienced, Professional Collections
Our agents are taught that every consumer interaction is to be done with courtesy and respect. That each interaction is an opportunity to a resolution and to help consumers better understand their credit health.
Employing this philosophy with a fair, but firm, negotiating approach has made our agents among the best in the industry.
No Ticket System Here!
Firm, Fair & Friendly
We empower our agents to make decisions and communicate with the consumer in a firm but fair and friendly manner. When an account is assigned to a collection agent, that agent will have the file through to a resolution. Through consumer feedback we have determined that this helps the consumer feel more comfortable in an already unfortunate situation and helps the negotiations and discussions move forward in a positive manner.
Choose Experienced Professional Collection Agents
The management at Canadian ICR Ltd. has more than two and a half decades of accounts receivable experience having worked for large and small collection agencies in all facets from: Operations, Collection Management, Client Services to Administration and Sales. Canadian ICR was established in 2010 and has become a trusted partner in the Accounts Receivable Industry.